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Frequently Asked Questions

You have questions and we have answers, below are some of the most frequent. If your question is not listed, please send it to organicoclothing@gmail.com

 

My order says it is shipped, but delayed. 

Postage carriers such as USPS, FEDEX, UPS, and others may experience delays outside of our control. Please contact them, or us to locate the package. 

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I'm looking to edit the address after ordering

Unfortunately, we cannot change the address after the order has been placed. 

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Check order status

Once your order is shipped we will email you tracking information. 

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Return Policy

We want you to truly test out your Organico product and KNOW that you like it. For this reason we offer a 60 return policy. 

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Care Instructions

  • Reverse your garment(s) before washing: This helps maintain the fabric's color and texture.

  • Wash with similar colors: To prevent color bleeding, wash your garments with items of similar colors or separately.

  • Use cold water and a gentle cycle: Washing in cold water helps protect delicate fabrics and colors. Use a gentle cycle if available for added protection.

  • Air-dry swimwear: To preserve the shape and elasticity of your swimwear, always air-dry it. Avoid wringing the fabric, as this can damage the fibers.

  • Air-dry or use a low-heat dryer for non-swimwear: For other garments, air-drying on a hanger is best. If you use a dryer, select a low-heat setting to prevent shrinking and damage.

  • Treat stains before washing: For tough stains, apply a basic stain remover and let it soak for about 15 minutes before washing for optimal results.

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